Terms and Conditions
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New to Gold Coast Pilates? Please note to book an assessment before booking a regular class
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Please use the hand sanitiser outside the studio before entering
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If you feel unwell and show sicks symptoms either please stay home and let us know or we may send you away which will result to you loosing your class credit.
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Please turn off or mute all mobile phones before class
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Please let your teacher know of any injuries or aches you may be experiencing
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We have a strict 24 hour cancellation period that you can early cancel yourself out of the class - if you miss the 24 hour time period you will loose the class
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If you have an emergency that has come up and cannot attend your class please email and late cancel yourself so the next person in-line has as much notice as possible
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If you simply do not show to your class without contacting us prior then you will loose that class
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If you are on the waitlist please be aware that you are requesting to be added into the class. If a space comes available you will be added to the class up to 60 min before class time. To confirm you will be sent a email or text message. If you are unable to attend after you have been added to the class please cancel online and contact us.
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Grip Socks MUST be worn when attending Gold Coast Pilates. You can purchase SOCK-IT & CO.™ Pilates Grip Socks in the studio for $20
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If you do not turn up to an appointment ie. Massage or Personal Training session then the amount will be deducted from your account unless you contacted
Purchase Policy - Terms and Conditions of Sale
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All Purchases are non-refundable
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Causal Class and Newbie Class expire in 30 days after purchase
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10 and 20 Reformer Pilates Package once purchased will expire in 6 months
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100 Reformer Pilates Package once purchased will expire in 12 months
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Please note if you go away for a block of time we are able to put your account on hold to ensure no classes go un-used
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All Purchases made under sale conditions cannot be refunded
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All Memberships are subject to additional terms and conditions as per agreed contract. Please ensure you read over them before agreeing.