Terms and Conditions

New to Gold Coast Pilates? Please note to book an assessment before booking a regular class
Please use the hand sanitiser outside the studio before entering
If you feel unwell and show sicks symptoms either please stay home and let us know or we may send you away which will result to you loosing your class credit.
Please turn off or mute all mobile phones before class
Please let your teacher know of any injuries or aches you may be experiencing
We have a strict 24 hour cancellation period that you can early cancel yourself out of the class - if you miss the 24 hour time period you will loose the class
If you have an emergency that has come up and cannot attend your class please email and late cancel yourself so the next person in-line has as much notice as possible
If you simply do not show to your class without contacting us prior then you will loose that class
If you are on the waitlist please be aware that you are requesting to be added into the class. If a space comes available you will be added to the class up to 60 min before class time. To confirm you will be sent a email or text message. If you are unable to attend after you have been added to the class please cancel online and contact us.
Grip Socks MUST be worn when attending Gold Coast Pilates. You can purchase SOCK-IT & CO.™ Pilates Grip Socks in the studio for $20
If you do not turn up to an appointment ie. Massage or Personal Training session then the amount will be deducted from your account unless you contacted

Purchase Policy - Terms and Conditions of Sale

All Purchases are non-refundable
Causal Class and Newbie Class expire in 30 days after purchase
10 and 20 Reformer Pilates Package once purchased will expire in 6 months
100 Reformer Pilates Package once purchased will expire in 12 months
Please note if you go away for a block of time we are able to put your account on hold to ensure no classes go un-used
All Purchases made under sale conditions cannot be refunded
All Memberships are subject to additional terms and conditions as per agreed contract. Please ensure you read over them before agreeing.